For / Facilities
Facilities work fails when small issues have no owner.
Lode starts where the day already starts: messages, jobs, schedules, parts, invoices and the work everyone is trying to keep in their head.
Facilities pressure
What tends to fall through.
These are examples for Cedar, not a claim that every business has the same problem.
01Reactive jobs lost between teams
02Recurring work changed without everyone knowing
03Client updates written twice
Cedar proof
The first run is built around one recognisable file.
Cedar links the request, site, SLA, diary pressure and client message into one file.
File movement
Incoming work -> linked context -> risk found -> reply prepared -> Today.